FREE Global Shipping Policy
Due to covid-19, some carrier service may experience delay in transit or providing tracking information.
We do appreciate your patience and understanding.
We offer FREE Global Shipping for all purchase.
Delivery Time = Processing time + Shipping time
. If you don’t need the complimentary personalised bag tag, then the processing time is Up to 3 business days after full payment.
. With the complimentary personalised bag tag, then the processing time is Up to 7 business days after full payment.
After the processing is completed, your parcel will dispatch from our warehouse and you could track the shipping information.
. For the UK domestic customers, the shipping time would be: 3-5 days. We use Royal Mail/Yodel/Hermes.
. For the US customers the shipping time would be: 6-10 days
. For the European customers the shipping time would be：5-9 days
. For Asian customers, the shipping time would be: 5-9 days.
For most of other countries, the shipping time is around 7-14 days, but we need to take consideration for some unexpected situation.
How to Track My Items?
You will receive an email with the tracking information after the order has been processed.
. Delivery to India is currently unavailable
. We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.
. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
. Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during peak seasons.
. In case of any question and unexpected delay you can always contact with our customer service：
. Please contact us within 6 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.