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FREE Global Shipping Policy

COVID-19 Update

Due to covid-19, some carrier service may experience delay in transit or providing tracking information.

We do appreciate your patience and understanding.


Shipping Fees:

We offer FREE Global Shipping for all purchase.

Delivery Time

Delivery Time = Processing time + Shipping time

Processing time:

. If you don’t need the complimentary personalised bag tag, then the processing time is Up to 3 business days after full payment.

. With the complimentary personalised bag tag, then the processing time is Up to 7 business days after full payment.


After the processing is completed, your parcel will dispatch from our warehouse and you could track the shipping information.

Shipping time:

.  For the UK domestic customers, the shipping time would be: 3-5 days. We use Royal Mail/Yodel/Hermes.

.  For the US customers the shipping time would be: 6-10 days

.  For the European customers the shipping time would be:5-9 days

.  For Asian customers, the shipping time would be: 5-9 days.

For most of other countries, the shipping time is around 7-14 days, but we need to take consideration for some unexpected situation.


How to Track My Items?

You will receive an email with the tracking information after the order has been processed.


. Delivery to India is currently unavailable

. We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

. Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during peak seasons.

. In case of any question and unexpected delay you can always contact with our customer service:

. Please contact us within 6 months of shipment if the package does not arrive in time. Note that overdue requests may not be accepted.